We typically ship out orders within 1 business day. After dispatching, delivery usually takes 3-5 business days for most countries as we ship mainly using Fedex express.

We currently ship to the following places:

—North America: US, Canada

—Europe: Countries in the EU, UK, Switzerland, Norway

—APAC: Japan, Singapore, Korea, Mainland China, Taiwan, Hong Kong, Thailand, Malaysia, Vietnam, Philippines, Indonesia, Australia, New Zealand

—Middle East: UAE

For orders starting US$49, we are currently offering free shipping. For any other orders, you'll find the exact shipping fees upon checkout.

For US: there is no tariff on tea. For all others, any applicable taxes are added upon checkout, and there is no other fees that you'll need to pay.

For EU/UK: any applicable tax is automatically added upon checkout for orders valued less than €150 euros for EU and £135 or less for UK.

For Singapore: orders less than SGD 400 are typically not subject to GST

For Australia: orders less than AUD 1000 are typically not subject to import duties and taxes.